Privacy Policy
Last Updated: October 2025
At Triangle Cooling & Heating, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request services, or communicate with our team. By using our site, you consent to the practices described in this policy.
1. Information We Collect
We collect information that helps us provide and improve our HVAC services. This includes:
a. Personal Information
When you contact us through our website, request a quote, or schedule service, we may collect:
- Name
- Email address
- Phone number
- Physical address (for service appointments)
- Details about your HVAC system or service request
b. Non-Personal Information
We may automatically collect certain data through website analytics tools, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referring websites or search terms
This information helps us understand how visitors use our website and improve user experience.
2. How We Use Your Information
We use your information to:
- Provide HVAC repair, installation, and maintenance services
- Respond to your inquiries and quote requests
- Schedule service appointments
- Send important updates, invoices, and follow-up communication
- Improve our website, customer service, and marketing efforts
- Comply with legal obligations
We do not sell, rent, or lease your personal information to any third parties.
3. How We Protect Your Information
Triangle Cooling & Heating uses secure servers, SSL encryption, and firewall protection to safeguard your personal information. While no online transmission can be guaranteed 100% secure, we take every reasonable measure to ensure your data remains private and protected.
4. Cookies and Tracking Technologies
Our website may use cookies and tracking tools (like Google Analytics) to enhance user experience and analyze site performance. Cookies are small files stored on your device that help us recognize repeat visitors and tailor our content.
You can disable cookies in your browser settings, but doing so may affect certain site functions.
5. Sharing of Information
We may share your information only when necessary, such as:
- With trusted service partners or subcontractors assisting with installations or repairs
- With payment processors to complete transactions securely
- When required by law, regulation, or legal process
All third parties we work with are required to keep your information confidential and use it solely for providing the agreed services.
6. Third-Party Links
Our website may include links to external websites. Triangle Cooling & Heating is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies when visiting them.
7. Your Rights and Choices
You have the right to:
- Request a copy of the personal data we hold about you
- Correct or update your personal information
- Request deletion of your information (where legally permitted)
- Opt out of marketing communications at any time
To exercise these rights, please contact us at info@trianglecoolingandheating.com.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected — such as providing service, maintaining records, or complying with legal requirements.
9. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal data, please contact us immediately for removal.
10. Updates to This Privacy Policy
Triangle Cooling & Heating reserves the right to update or modify this policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are made constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data protection practices, please contact us at:
Triangle Cooling & Heating
Mesa, Arizona
📧 info@trianglecoolingandheating.com
📞 (602) 339-2544
